Terms and Conditions
Effective Date: 01/01/2025
1. Refund Policy for Courses
- Non-Refundable After Course Issuance: Once a course is issued (granted access), it becomes non-refundable.
- Refund Requests Before Issuance: You may request a refund before course access is provided by contacting our support team.
2. How to Request a Refund
To request a refund (before course issuance), please email us at:
- 📧 support@opinionacademy.com
- Subject: Refund Request – [Course Name]
- Include: Order Number and Reason for Refund
3. Refund Processing
- Approved refunds will be processed within 5-7 business days to the original payment method.
- You will receive a confirmation email once the refund is issued.
4. Cancellation Policy
- Course Enrollment Cancellation: Once access is provided, cancellations are not permitted.
- Pre-Issuance Cancellations: You may cancel the order by contacting us via email before course access.
5. Exceptions
We may consider exceptions for:
- Duplicate Payments (refunded after verification).
- Incorrect Course Issuance (resolved via replacement or refund).
6. Contact Us for Queries
If you have any questions about our refund or cancellation policy, please contact us:
- 📧 Email: support@opinionacademy.com
- 💬 Telegram: [Insert Telegram Link]